A sharper control layer for claims, policies, providers, and client service. Built for teams that need speed, traceability, and confident decisions.
LUCA Mission
Review queues, adjudication, and payment workflows in one place.
Surface utilization trends, provider patterns, and portfolio signals.
Sharper than a rename
LUCA now carries a more focused identity across the product shell, entry points, and dashboard pathways.
Platform pillars
LUCA gives ops, client service, and medical administration teams a cleaner shared operating picture.
Manage insured individuals and dependents with family relationships and eligibility tracking.
Medical claims processing workflow with automated adjudication and payment processing.
Advanced role-based access control with contextual permissions and user delegation.
Core, Client, Provider, and Member portals with dedicated interfaces for each user type.
Multi-tenant client management with hierarchy support and benefit plan configurations.
Comprehensive policy and benefit configuration with 100+ parameters support.